Security
Security & confidentiality
How Productic handles access, data, and confidentiality, so your IP and customer data stay protected while the squad moves fast.
Access control
Least-privilege access to your systems and Productic Panel areas. Scoped by role, not convenience.
- Role-based permissions in Productic Panel
- Admin MFA for privileged operations
- Session management and audit events
Data handling
Customer documents and attachments stored in private object storage. Never mixed with public assets or search indexes.
- Separation of public and private storage
- Authorized download paths for customer documents
- No sensitive content in public search indexes
Confidentiality
Engagement knowledge stays within the squad and stakeholders you designate, with expectations set at onboarding.
- Confidentiality expectations defined at onboarding
- Internal notes remain private in support workflows
- Detailed security documentation available on request
Discuss security requirements
Include compliance or access constraints in your collaboration request.

