Privacy Policy

Productic Studio ("Productic," "we," "us") is responsible for how personal data is handled when you use productic.studio, Productic Panel, and related services. This policy explains what we collect, why we use it, who we share it with, and the choices available to you.

Information we collect

We collect information you provide directly. This includes your name, email address, company name, phone number if you choose to share it, collaboration brief details, support messages, meeting requests, and account credentials when you sign up or sign in.

When you use Productic Panel, we also store activity related to your account: proposals, engagement documents, support tickets, meeting records, and files you upload as part of an active collaboration.

We collect technical data when you visit our site or use our services. This includes IP address, browser type, device information, pages viewed, and referral source. Essential cookies support sign-in and security. Analytics cookies are used only if you accept them in our consent banner.

How we use information

We use personal data to operate Productic Studio and deliver managed product capacity. That includes responding to collaboration requests, preparing and managing proposals, running engagements, providing Productic Panel access, sending transactional emails, scheduling meetings, and handling support tickets.

We use usage data to maintain, secure, and improve our website and platform. With your consent, analytics help us understand how visitors find and use our content.

We may process data when required by law, such as records needed for tax or compliance purposes. We do not sell your personal information.

Sharing and processors

We share personal data with service providers who help us operate Productic Studio. These include hosting and infrastructure providers, email delivery services, calendar and scheduling tools, and analytics providers when you have consented.

These processors act on our instructions and are bound by confidentiality and data protection obligations. We remain responsible for how your data is handled through them.

We may disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and security of Productic, our customers, and others.

Cookies and similar technologies

We use cookies and similar technologies for authentication, security, session management, and optional analytics. For details on cookie types and how to manage your preferences, see our Cookie Policy.

How long we keep data

We retain personal data only as long as needed for the purposes described in this policy, or as required by law.

Account and engagement data is kept for the duration of your relationship with Productic and for a reasonable period afterward for legal, audit, and business continuity purposes. You may request account deletion through Productic Panel or by contacting us. We will process deletion requests in line with applicable law and our internal retention policy.

How we protect data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, and unauthorized disclosure. No method of transmission or storage is completely secure. If you believe your data has been compromised, contact us at privacy@productic.studio.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, to restrict or object to certain processing, and to withdraw consent where processing is consent-based.

To exercise these rights, email privacy@productic.studio with enough detail for us to verify your request. We aim to respond within a reasonable timeframe and in accordance with applicable law.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Contact

For privacy questions, data requests, or concerns about how we handle personal information, email privacy@productic.studio.